To reduce the amount of missing members on ERM, you can do one or more of the following steps:
- Terminate the Member
- Place the Member on a Life Event
- Identify the Member as Intermittent
- Submit Adjustment for Missed Wages & Contribution
You’ll be notified bi-weekly in a separate email with step-by-step directions on how to update your report. If you don’t update your records, you will be unable to submit wages and contributions to ERM in the future. Failure to do so may cause your employees to receive inaccurate information about their service credit hours. This may also require you to spend many hours investigating how your employees have earned their years or service.
To help you better understand, here is an example scenario:
Jane Doe took her maternity leave at River High School. The employer did not update her records saying she was on maternity leave, which then included her as a "missing member" on ERM's home dashboard. When Jane returned for work, if the employer has not entered her life event, they would receive an error on the wage and contribution report. To fix this error, the employer needs to enter the appropriate life event on the modify member screen in ERM.